FAQ – Kpopping
Cart 0

FAQ

General Questions

What is Kpopping?
KPopping is a web platform being built with a sole intent: providing K-pop fans with the tools, and data to make their experience more enjoyable. This website is our contribution to this great genre of music. We're currently building out our database and testing features, working through UI/UX problems and expanding our system's usability. New and exciting features are being added continuously in this phase of development, so if there's something you'd like to see implemented be sure to contact us! 
Currently, with features like an encyclopedia and full-out youtube integration (and we don't mean embedding a video like our competitors) it's already easier than ever to follow your favorite idols and groups.
It's currently slated for launch in June of 2017. 
Where's the Beta?
We're diligently working on it :)

Why a store when you're not even out of development?
We could have done a kickstarter, but we felt our customers wouldn't want to wait months for a delivery. This way you get a cool shirt, and we can feed our team -- everybody is a winner.

What type of shirts do you use?
These are silky soft, 100% fine jersey cotton, MADE IN THE USA, sweatshop-free, pre-shrunk t-shirts manufactured by American Apparel.
When will my order arrive?
It can take 1-2 business days to create apparel products (t-shirts etc.) and 2-3 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. All orders are shipped from our supplier in North Carolina.
I don't live in the USA, can I order?
Yes, and we want you to order! But please note that shipments outside of the USA could incur customs fees. The fee may vary depending on how many items you've purchased, and other variables according to your home country's laws. This fee is your responsibility.

 Sizing Chart Information

 

 

Returns

Return Policy
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Please email Support@kpopping.com with any questions about returns. Claims deemed an error on our part are covered at our expense.
Unclaimed returns get donated to charity after 30 days. 
 
 

 

If you have any more questions feel free to contact us using the form below, we'll get back to you as soon as we can.